Privacy Policy
Last updated: January 1, 2026
Grace Backwater Villa ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you enquire about or book a stay at our property in Coorg, Karnataka. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you contact us via WhatsApp, phone, email, or our website, we may collect:
- Your name, phone number, and email address
- Booking dates, number of guests, and stay preferences
- Messages you send us for enquiries or support
- Basic technical data such as browser type and pages visited (via analytics tools)
2. How We Use Your Information
- To respond to booking enquiries and confirm reservations
- To communicate important stay-related information
- To improve our website and guest experience
- To send occasional offers, only if you have opted in
3. Sharing of Information
We do not sell or rent your personal information. We may share limited information with trusted service providers (such as payment processors or booking platforms) strictly to facilitate your stay, and only as required by law.
4. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at Nahimsh22@gmail.com.
6. Contact Us
If you have any questions about this Privacy Policy, please reach out via WhatsApp, phone, or email using the details in our Contact section.